General Warranty Information

-For all warranty related issues please notify Mobile Glass in person at one of our stores or phone us toll free at 1.800.557.3078 so that we can provide you with an expedited repair or replacement of the defective part(s) or workmanship without charge at mutually agreed upon time. Please note that all warranty work will be performed at one of our locations; mobile service is not available for warranty work. In the event we are unable to satisfy your warranty we will refund the original purchase price of your warranted product(s) and/or service(s).

Remember in order to exercise your rights under this Warranty you MUST PROVIDE A COPY OF YOUR ORIGINAL MOBILE GLASS RECEIPT/INVOICE.

Installation Limited Warranty

-All installed auto glass is warranted against defects in material and/or workmanship for as long as you own or lease the vehicle, as long as these defects are brought to the attention of Mobile Glass within 14 days of the discovery of a defect. Truck sliding back glass is warranted against defects in material and workmanship for 18 months from the date of installation as shown on the receipt. Mobile Glass repair/replacement to your home or office is not offered for warranted work; all warranted work is performed at one of our locations.

Limitations & Exclusions

-This warranty will not cover noise, leaks, stress cracks, or similar damage for installations to any vehicles that have rust or damage on the pinch-weld. Mobile Glass attempts to advise customers of the existence of damage or rust prior to the removal of existing glass; however, normally this is not possible. In such cases, Mobile Glass is not responsible for damage or premature degradation of such work. Any damage not involving defective workmanship or materials is expressly excluded from coverage under this warranty. MOBILE GLASS, THE MANUFACTURER OR VENDOR WILL NOT BE HELD LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. The exclusion or limitation of incidental or consequential damages isn’t allowed in some states, therefore the preceding limitation or exclusion will not apply in such cases. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

Windshield Chip Repair & Crack Repair Warranty

-This type of work involves a process where special adhesives (resin) are injected into the damaged part of the glass (crack/chip). These repairs are not exact or successful 100% of the time. The degree of success of the repair is dependent on multiple factors including, but not limited to: severity, recency, moisture or foreign material in the damaged area, and temperature of the glass during repair. For best results have damaged glass repaired as quickly as possible, park the vehicle in a shaded area one hour prior to repair work and keep dirt and water away from affected area at least 6 hours prior to repair.

-Occasionally, the rock chip repair can result in the chip or crack becoming larger, in such cases Mobile Glass cannot be held responsible for this damage. Please remember the windshield is broken and this is an attempt to extend the life of an already damaged part.

-If you are dissatisfied with the repair, we will credit the cost of the repair toward replacement of the glass at one of our locations. If your insurance company paid for the repair, the insurance company will receive credit.

Mobile Glass guarantees that the repaired portion of the windshield will not crack any further and that the repair will pass the State vehicle inspection, or we will credit the cost of repair toward replacement of the glass at one of our locations.

This warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable.